Purpose & Scope

  • This document describes sanity procedure need to be perform on site for verifying system is working properly.
  • This procedure can be executed only by trained and certify C-Insight system personal



  1. Server-Side IT health check Verification  
  • Following variation should be done on all C-Insight related servers in the data center.
    1. NTP
  • Verify all servers and client are running with same time and sync with NTP server.
    The Active Directory must have same time with all servers and clients.


    1. CA – Certificate Authority 
  • Login to SUB CA server and verify it is running correctly

    1. PRTG Monitoring 
  • Verify there are no active alarms in PRTG monitoring with site NOC team
    1. health check – Report review (CPU / Memory / Disk Space)
  • Review the health check report and verify normal CPU / memory and disk utilization on all severs appear in the result. Example:




  1. C-Insight Application Server Verification  
  • Following test / verification should be done on all C-Insight application servers 

    1. CIT
  • Open CIT and Verify all Hosts and BU’s are up and appear “green” 


(Permission BU & Central Logger are red – this is ok)





  1. Data Bases Servers Verification  


    1. SQL Servers (Vulcan)
      1. SQL Services
    • Open SQL Server Configuration manager





    • verify all services are running


      1. Vulcan backup (SQL)
    • Check Backup plan history and verify backup is running with no errors
      • VulcanAuditDB
      • VulcanDB
    • Verify backup job run every 10 min !!!





    1. Elastic Search (Detections)
  • Open chrome browser with Elastic Plugin 

  • verify all nodes are up and no errors appear


  • verify new index per detection type is created and total records is growing (LPR, generic, mobile)




  • Open Kibana web interfaces 🡪 http://[KIBANA IP]:5601   

(exampld: http://10.29.113.25:5601/app/kibana)

  • Go to dashboard and verify it is available 





    1. S3 Object Storage (ECS)

Login to ECS S3 storage using web browser to storge IP:

https://10.29.113.45/#/dashboard

User: root

Password: ChangeMe


Verify following:

  • Dashboard - Node is available
  • Dashboard – Free spaces
  • Monitoring 🡪 Events 🡪 Alerts -  no critical alerts






  1. Client-Side Verification  
  • Following client test purpose is to ensure that C-Insight client application is functioning properly


    1. Client Start Up


  • Open C-INSIGHT Client and verify client is open with all 3 screens (Video, USAP, and Data) with no errors. Check client logs and verify no critical error appear in the log 




 


    1. Camera status - Dashboard
  • Open C-Insight client with Shift Manager user.

  • Go to ‘Management’ tab, open ‘Dashboard’ module. 


  • Verify the status of cameras displayed in Dashboard
  • Verify that all the cameras are online
  • Verify that all the cameras are recording
  • If there are cameras which are not online\not showing recorded video, report to SYM IT team.
  • Export Faulty Sensors and send it to CIS focal point
    • In list type, filter for “CCTV”
    • Export Faulty Sensor (save file as .xls) and send it to SYM focal point.


    1. Live Video 
  • Open a new page, set the layout to four tiles and drag cameras to all the video tiles.
  • You should select PTZ & Fixed Cameras
  • Take control over PTZ and pan tilt and zoom the camera
  • Watch the live feed and verify that there are no freezes in the video stream.
    • If there is no live video, check that you receive live video in milestone. 
    • If there is no video in milestone, report to CIS team.
  • Locate the camera on the USAP

    1. Playback Video 
  • Open instant replay of 6 random cameras
  • Open Recorded Video from last night from 6 random cameras.
  • Verify recording time is accurate.

    1. USAP  
  • Verify MAP is open and response properly
  • Locate sensor on MAP
  • Navigate it to a place that has cameras around it. Right click on that spot and choose “Show Covering Sensors” -> make sure that you get the sensors that surrounds this spot
  • Activate FOV of camera on MAP and verify FOV appear.


    1. Reports
  • Go to Data/Reports and Verify all report are available.


    1. LPR
  • Login to C-Insight Client shift manager and check LPR dashboard status

  • Open investigation and verify that new LPR detection are added to system.
  • Verify detection appear with all information and pictures.

  • Login to each LPR server and open NS GUI

  • Verify all LPR Cameras are working and sending data (counter column) 




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